I'm not affiliated with anyone. I'm brand new to this hobby, I don't have any relationships with any of these vendors at all. I have spent a few dollars at Byformica, and I've chatted with Terry in the forums a little bit. I've spent a few dollars at Tarheel, purchased a cube from that other company that I never received, and I wish I could buy a burrow from mikey, and I plan to by the new hybrid from him. That is it... So I don't have an ax to grind for any of them. I'm not even aware of the particulars of the politics of this community, except to know there may be some.
I'll admit that I started off with a preference toward Mikey because his videos brought me into the hobby, his connections to Andrew got me my first queen, I really enjoy his videos, I think he's super talented, and I think his formicaria are innovative and interesting.
I feel like there was no reason for him to dodge my questions the way he did in the chat, or the way he has done since the chat. They were simple questions about his products. They were honest questions about his products.
I have received excellent customer service from Byformica.
I have received amazing customer service from Tarheel. I didn't even have to ask him to be great to me, he just saw the need and took care of it.
I just don't see what is so difficult about expecting Mikey to answer 3 or 4 questions about his products when he comes in to chat with us about the launch of his hybrid.
I do expect him to answer my questions, and I'm pissed off that he refuses to.
Please, someone tell me I'm out of line if that's how you feel.